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How do I get a copy of my invoice?
You can easily produce an invoice copy in the Customer Portal!
If you don’t have access to the Customer Portal – register HERE.
Or request from our customer service team on info@circlekcard.ie or call 1800 323233 or +353 91 482900.
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Where can I charge my electric car?
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How do I login to the Customer Portal?
If not registered, please email info@circlekcard.ie or call 1800 323233 or 091 482900 and request online access.
If you are already registered for our Customer Portal login using the link below.
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Why is my fuel card not working?
The reasons why a card does not work may be due to:
- Forgotten or wrong PIN code
- Exceeded card limit
- Damaged or worn card
- Temporary system error
- Card might be restricted for purchases for a specific product
Call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.
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How do I stop a fuel card?
You can easily stop your card in the Customer Portal - log in here!
If you don’t have access to the Customer Portal – register or read more HERE.
If your card is stolen or lost, you can call us on telephone number 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie - Monday –Friday 09:00- 17:00 or contact your Account Manager.
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Can I use my Fuel Card with the Circle K Extra fuel discounts?
No, unfortunately Fuel Cards cannot be used in conjunction with the Circle K Extra fuel discounts which includes 1c, 2c, and 3c off per litre of fuel.
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Where do I find a map with all stations?
Use our station search to find the nearest station / store.
- The information about our stations can also be found on our website
- Download our Circle K App: we offer both iOS and Android versions
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I can't remember my login for the Customer Portal
To reset your password:
- Follow this link
- Enter your e-mail
- Click «Submit»
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What should I do if I blocked my PIN?
No need for you to do anything, your PIN will automatically unblock at 9am next working day .
If you can't remember your PIN, please contact customer service at info@circlekcard.ie or call 1800 323233 or +353 91 482900 who will arrange a replacement to be sent by post.
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Can I receive invoices via e-mail?
Yes you can receive invoices via email - please request through info@circlekcard.ie or call 1800 323233 or 091 482900 during working hours.
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I want to order a new fuel card
If you need to order a new card, please contact us via this form.
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Do you have a card that works in Europe?
If you want to refuel in Europe, you can use our Circle K EUROPE card. To find out more and apply, please contact us at info@circlekcard.ie.
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What should I do if I havent received my PIN?
If you have received your fuelcard in the past few days, you will receive your PIN shortly. Both are posted on different days for security purposes. Please allow up to 7 working days for your PIN to arrive.
If you have been waiting over 7 days please call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.
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How do I change my PIN?
It is possible to change your PIN from the one assigned to you.
Please contact us for details and locations where this can be done.
Call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.
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How do I change company info?
In order to change the address, contact details or card dispatch address, please e-mail info@circlekcard.ie.
In order to change the legal entity, contact your account manager or e-mail request to info@circlekcard.ie, and we’ll make the changes.
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Reach out to us!
If you need more information or have specific questions, our team is here to help. Reach out to us using the options below.