FAQs on Fuel Fleet Cards

You can easily produce an invoice copy in the Customer Portal!

If you don’t have access to the Customer Portal – register HERE.

Or request from our customer service team on info@circlekcard.ie or call 1800 323233 or +353 91 482900.

If not registered, please email info@circlekcard.ie or call 1800 323233 or 091 482900 and request online access.

If you are already registered for our Customer Portal login using the link below.

You can easily stop your card in the Customer Portal - log in here!

If you don’t have access to the Customer Portal – register or read more HERE.

If your card is stolen or lost, you can call us on telephone number 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie - Monday –Friday 09:00- 17:00 or contact your Account Manager.

The reasons why a card does not work may be due to:

1. Forgotten or wrong PIN code
2. Exceeded card limit
3. Damaged or worn card
4. Temporary system error
5. Card might be restricted for purchases for a specific product

Call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.

Here you can see which stations we offer fast charging today in our station locator:

1. Click on «Filtering»
2. Select «EV Charger»

You can also view our station network in our Circle K App: we offer both iOS and Android versions.

Use our station search to find the nearest station / store.

1. The information about our stations can also be found on our website
2. Download our Circle K App: we offer both iOS and Android versions

No need for you to do anything, your PIN will automatically unblock at 9am next working day .

If you can't remember your PIN, please contact customer service at info@circlekcard.ie or call 1800 323233 or +353 91 482900 who will arrange a replacement to be sent by post.

Most of the stations on our network can accept Circle K Gift Cards, our Circle K Express sites do not sell or accept Circle K Gift Cards. You can find a list of participating stations here.

The receiver of the Circle K Gift Card will see an 'Add to wallet' button, when Circle K Gift card arrives in their e-mail. Click on the button and the card is added to their e-wallet.

No, unfortunately Fuel Cards cannot be used in conjunction with the Circle K Extra fuel discounts which includes 1c, 2c, and 3c off per litre of fuel.

Yes, you can select and purchase Circle K Gift Cards which are related to the specific product category. Visit the Circle K Corporate Gift card account to explore all options.

1. If you forgot your password, click on “Forgot Your Password” and enter your Customer ID and e-mail address to reset the password.

2. If you forgot your Customer ID, please contact Customer Support here.

Not at all. HVO100 is engineered to perform just like traditional diesel, providing the same power and efficiency. It’s even better in some cases, offering improved cold-weather performance due to its high cetane number, which is 70+ compared to fossil diesel which is minimum 51. As well as lower emissions, high cetane results in a short ignition delay, less engine wear, and more complete combustion.

For most modern diesel engines, no modifications are needed. HVO100 is fully compatible with many HGVs straight out of the pump. We recommend checking with your vehicle manufacturer for specific guidance.

Switching to HVO100 can cut your fleet’s CO2 emissions by up to 90%, helping you meet corporate sustainability goals and comply with environmental regulations, including RED II, ISCC, Redcert, and EN15940.

To reset your password:

1. Follow this link
2. Enter your e-mail
3. Click «Submit»

You can view your available funds on the Circle K Corporate Gift Card site. To access this information, please follow these steps: 

1. Log into the Circle K Corporate Gift Card site here.

2. Available account funds will be seen on the left side of the selection bar, next to the “Account details” section.

Circle K digital and physical cards are accepted in all countries where Circle K operates its stations & stores. To find a list of stores that accept Circle K gift cards, please follow this link.

If you need to order a new card, please contact us via this form.

If you have received your fuelcard in the past few days, you will receive your PIN shortly. Both are posted on different days for security purposes. Please allow up to 7 working days for your PIN to arrive.

If you have been waiting over 7 days please call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.